What should I do if my registration approval is pending?

If your registration approval is pending, your account details are currently under review. Follow these steps to ensure a smooth process:

1. Wait for Review: Allow time for our team to complete the review process. This may take a few business days.
2. Check Your Email: Look for any emails from us requesting additional information or documents. Ensure you check your spam/junk folder.
3. Contact Support: If the approval is delayed, reach out to customer support at 1818000 for assistance or updates on your application status.
4. Visit a Branch: For faster resolution, visit the nearest Al Nada branch with your Civil ID and any relevant documents to expedite the approval process.

Our team is dedicated to supporting you throughout the registration process!